AI Receptionist for Med Spa
The AI receptionist that books your treatment rooms, even after hours.
Sharrk answers every call and text in your brand voice, explains your services and pricing the way you approve, and books consultations and treatments straight onto your calendar — evenings and weekends included.
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- 24/7: Always answers
- < 30s: Reply to new leads
- $400: Typical booking
- Free: To start, no card
What you get
Built for med spa calls
Sharrk asks your med spa qualifying questions, answers on the first ring and books the appointment before the caller checks a competitor.
24/7 coverage, zero payroll
Nights, weekends, holidays, storms. Every call is answered, with no overtime and no sick days.
AI texting, too
Leads who text instead of call get an AI text agent that answers questions and books the appointment by text, day or night.
Books straight into your calendar
Sharrk checks open times, books the appointment into Sharrk's calendar, ServiceTitan, Calendly or Cal.com, and sends the confirmation.
Texting compliance built in
Guided A2P 10DLC registration, automatic STOP handling, and quiet hours for automated outreach.
Live transfer when it matters
Callers who ask for a person are transferred to your team live, with the details already captured.
Side by side
| Capability | Sharrk for Med Spa | Human answering service | Voicemail |
|---|---|---|---|
| Answers every call 24/7 | Yes | Yes | No |
| Med Spa-specific qualifying questions | Yes | No | No |
| Books directly into your calendar | Yes | No | No |
| Texts with leads 24/7 | Yes | No | No |
| Price | From $99/mo (start free) | Base fee + per-call fees | Free (but you lose leads) |
| Pickup | First ring | Varies, often queued | Never |
| Handles call surges | Yes | Extra cost | No |
| Speaks Spanish | Yes | Extra cost | No |
Who it's for
9 PM: 'How much is Botox?'
Sharrk answers with the pricing and details you've approved, and books a consultation before the caller checks the spa down the street.
Ad and website leads, texted in under 30 seconds.
Leads from your website and ad forms, connected by webhook, get a text in under 30 seconds, then follow-up by call, text, email and voicemail drop until they reply or book.
Your front desk stays with clients in the room.
Sharrk handles the phone so your team can focus on the people already in the spa.
Medical questions go to your team.
Sharrk sticks to booking and the information you give it, and hands anything medical to your staff with the details captured.
How Sharrk handles med spa calls
Med spa calls are mostly new-patient consults, rebookings like a tox appointment or a filler touch-up, questions about pricing, and clinical questions that belong with your team. Sharrk books the consults and rebookings, answers pricing questions from the menu you approve, and sends anything clinical to your staff.
Example call: Filler touch-up
An illustrative call. Your agent follows your own questions, hours and booking rules.
- Caller
- Hi, I had lip filler with you in the spring and I'd like to book a touch-up.
- Sharrk
- Happy to help. Do you have a preferred injector, or is the first available opening okay?
- Caller
- First available is fine. Is it okay to get filler while I'm on antibiotics, though?
- Sharrk
- That's a question for our clinical team, so I'll pass it along for a nurse to call you. The first openings are Thursday at 4 pm or Saturday at 11 am.
- Caller
- Saturday at 11.
- Sharrk
- You're booked for Saturday at 11 am for a lip filler touch-up. I've texted you the confirmation.
Result: The touch-up is booked, and your team gets the summary by text or email with the antibiotics question flagged for a nurse to call back.
Calls Sharrk handles
- New-patient consults. It asks which treatment the caller is interested in and whether they've had it before, then books a consult with the provider type you choose.
- Rebooking tox, touch-ups and series. Returning clients book their next tox appointment, a filler touch-up or the next session in a laser hair removal series without waiting for a callback.
- Pricing and treatment questions. It answers from the menu and pricing you approve, like per-unit tox pricing and your cancellation policy. It doesn't pitch packages or recommend treatments.
- Clinical questions and post-treatment concerns. Questions about medications, side effects or whether a treatment is right for someone go to your clinical team, live or flagged urgent, following your rules.
- Ad and website leads. Leads from your website and ad forms, connected by webhook, get a text in under 30 seconds, and the AI text agent can book them in the thread.
Works with the tools you already use
Sharrk books consults and treatments into its built-in calendar, Calendly or Cal.com, and bookings can show on your Google Calendar. Leads that don't book right away get a Strike: follow-up by call, text, email and voicemail drop until they reply or book.
Frequently asked questions
Does an AI receptionist actually work for med spa businesses?
Yes. Med Spa callers usually go with whoever answers first, a typical booking is worth $400–$1,800, and plenty of calls come after hours, so every answered call has real revenue behind it. Sharrk asks your med spa qualifying questions and books into the calendar you already use.
How much does a missed med spa call actually cost?
When the front desk is with a client or the spa is closed, an unanswered call is easy to lose to the next spa on the list. With a typical booking worth $400–$1,800, capturing even a few extra calls a month usually covers Sharrk many times over.
Will it answer medical questions from clients?
No. You keep it to scheduling and general questions about your treatments, pricing and hours. When a caller asks something clinical, like whether a treatment is safe with a medication, Sharrk says your clinical team will follow up and sends them the details, or transfers the call live if your rules say so.
Where does it book appointments?
Sharrk books into its built-in AI booking calendar, Calendly or Cal.com, and bookings can show on your Google Calendar. Your other software can receive leads and call details through webhooks or API connections.
How fast does Sharrk answer?
Sharrk picks up on the first ring, day or night, and new leads from your website, ads, Angi or Thumbtack get an AI text in under 30 seconds.
Can it book appointments directly into my calendar?
Yes. Sharrk's AI books straight into Sharrk's built-in calendar, ServiceTitan, Calendly or Cal.com. It checks open times, offers them to the caller, books the slot during the call and sends the confirmation.
What happens on an after-hours call?
Sharrk answers 24/7, so after-hours callers get a real conversation instead of voicemail. If you'd rather your team answers first, forward unanswered calls to your Sharrk number and the AI picks up instead of voicemail.
Is it compliant?
Business texting goes through A2P 10DLC carrier registration, and Mako walks you through it. Opt-outs like STOP are honored automatically, and automated outreach waits for daytime hours (8am–8pm). Calls are transcribed and stored securely.
How long does setup take?
Minutes. Tell Mako, Sharrk's AI assistant, about your business or paste your website, and it builds your receptionist for you to test in the browser. A phone number takes seconds; business texting needs carrier registration, which usually takes a few days. Want it built for you? Sharrk Complete includes a done-for-you build every month.
What if the AI can't answer a question?
It hands off. When a caller asks for a person, Sharrk transfers the live call to your team, and it can text or email you the details so nothing gets dropped.
Keep reading
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